AIPC / FOUNDATION
AIPC Certified Process Improvement – Foundation
Foundational capability to understand a process, diagnose performance constraints and select reasonable improvement actions.
What it validates
The claim attached to the credential.
Knowledge and applied understanding for analyzing organizational processes, identifying improvement opportunities and monitoring results.
Knowledge domains assessed
The content behind the decision.
- 01
Process mapping, activities and handoffs
- 02
Bottlenecks, cycle time, capacity and throughput
- 03
Waste, variation and standardization
- 04
Performance indicators and data interpretation
- 05
Cause analysis and improvement design
- 06
Prioritization and verification of results
Assessment approach
Evidence fit for the purpose.
Process maps, operational data, scenarios and prioritization decisions are used to assess applied cognitive understanding.
Institutional delivery
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